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At Oodles we know what it is like to receive unwanted emails (SPAM). We hate it! And that is why we are committed to respecting your privacy to the highest degree.

Detailed below are the issues covered by our privacy statement however - IN SHORT - when you make a Travel Reservation your personal information is securely transmitted directly into the reservation system of your chose suppliers and we will not give your information to any other party without your expressed permission.

When creating an Advertising Account we will not give your information to any other party without your expressed permission and therefore hold the sole access to your account information.

We will only collect your name and email address and information relevant to your account via the Oodles.com site.
  • Confirm your reservation via email.
  • Notify you of a prize win.
  • Contact you on behalf of a travel supplier relevant to a specific travel reservation.
  • Information necessary to protect or enforce our legal rights or interests required by law.
Wherever possible we will collect your personal information directly from you. If your personal information is collected from a third party we will take reasonable steps to ensure that you are aware that this has been done.

How is your information used?
A) Travel Reservations

The information we receive from you when making a travel reservation maybe used to:
  • Confirm your reservation via email.
  • Notify you of a prize win.
  • Contact you on behalf of a travel supplier relevant to a specific travel reservation.
  • To protect or enforce our legal rights or interests required by law.
B) Advertising Accounts

The information we receive from you when setting up your advertising account maybe used to:
  • Contact you regarding your listing & billing information
  • Notify you of changes to your account or the Oodles system
  • To protect or enforce our legal rights or interests required by law.
By signing up to an Oodles advertising account you have also agreed to receive eNewletters from time to time however each time you will be given an opt out option on the email and any time you can opt out of the eNewsletter by loging into your account and editing the account management settings from Y to N.

Existing listings that are not partaking in the PPC section of Oodles will be informed of their listing & allowed to be unsubscribed instantly. If you choose not to unsubscribe your listing then you are agreeing to receive any notices regarding your Oodles listing.
The information you provide may also be used to fulfil our legal requirements (for example disclosure to law enforcement agencies) You can notify us at anytime to be removed from our client database if you do not wish to receive offers in the future. You can make such a request by email to Remove request.

When is your information disclosed
We respect the privacy of your personal information and we will take all reasonable steps to keep it confidential. We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to the primary purpose of collection, being for the provision of goods or services requested by you. For removal of doubt, personal information will not be used for any purpose, which a reasonable person in your position would not expect. Otherwise, we will only disclose your personal information without your consent if this is: Necessary to provide you with the goods and services you have requested. Necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you). Necessary to lessen a serious threat to a persons health or safety or If required by law.

How will your information be protected
We protect your personal information with up to date techniques and processes, which meet current industry standards to ensure that your personal information is kept secure and confidential. Only employees who perform services on our behalf, and are authorised to handle your information, will have access to your personal information. We will not retain any of your personal information for any longer that it is required by us, except to fulfil our legal obligations. With your help we will take all reasonable steps to make sure that the personal information is kept complete and up to date.

How to access and update your information
A) Travel Reservation
Once you have made a travel reservation via Oodles you will be able to access your booking information via the confirmation email sent to you. If you have setup a MyOodles account you can edit your account by logging on at via the Oodles home page: http://oodles.com We are committed to ensuring the information supplied on Oodles is accurate. If you do find inaccurate information please let us know and we will take all reasonable steps to correct the information. If you believe the personal information held is inaccurate or incomplete and Oodles does not agree with you, we will provide a statement expressing your disagreement with the information and indicate exactly where that information is kept.

B) Advertising Accounts
Once you have set up an account with Oodles you can edit your account by logging on at: http://oodles.com & using the login name & password you first choose. We are committed to ensuring the information supplied on Oodles is accurate. If you do find inaccurate information please let us know and we will take all reasonable steps to correct the information. If you believe the personal information held is inaccurate or incomplete and Oodles does not agree with you, we will provide a statement expressing your disagreement with the information and indicate exactly where that information is kept.

What if you believe we haven't lived up to our commitments
Oodles is committed to protecting your privacy, and our policies and procedures have been developed with this intent. However sometimes human errors do occur. You think that we have not lived up to our commitment please contact us by email: Oodles. We will respond to any complaint within 2 working days. Where we have done the wrong thing we will apologise and take all reasonable steps to ensure that it does not happen again.

Further information
Oodles.com is bound by the National Privacy Principles for the handling of personal information. The Australia Federal Commissioners web site provides useful information regarding privacy and protection in Australia.http://www.privacy.gov.au/

Email us
Suite 3 Level 1 559
Queensberry St PO
Box 609 Nth
Melbourne Victoria 3051
Phone: 1300 663 541



 
 
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