PBX, a leading communication solutions provider, developed an internal Call Recording portal to improve the onboarding process for new employees. PBX approached Oodles to build a user-friendly application that facilitated this process. Key services included audio file management, categorized navigation, and securing recordings to ensure seamless, effective training while protecting sensitive data.
The client approached Oodles to develop a Call Recording portal that would enhance the training process for new hires. They needed a solution to provide fresh joiners with access to audio recordings of senior employees without compromising data security. The goal was to improve the onboarding experience by offering categorized, easy-to-navigate audio files for training purposes. Oodles developed a user-friendly application that enabled audio file uploads, categorized navigation, and restricted downloads, ensuring seamless access to training materials while maintaining data security.
Overall, our solution provided a user-friendly and efficient platform for fresh joiners to access and listen to audio recordings, enhancing the onboarding experience and improving the learning curve at PBX. Our solution for the Call Recording portal project includes the following services and technologies: