Expertise Specialist Industries
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Technologies Involved:
PYTHON
Area Of Work: Machine Learning
Project Description

CGAI is a smart, AI-powered assistant designed to revolutionize homecare management. Built to support care providers, it automates and simplifies daily operations—from scheduling and caregiver coordination to compliance tracking and client communication. The platform is an intelligent back-office companion, boosting efficiency and ensuring better outcomes for both agencies and clients.
Scope Of Work

The client wanted a powerful AI solution to reduce the administrative burden of homecare agencies while improving client and caregiver experience. The platform needed to handle scheduling, compliance, shift changes, reminders, caregiver onboarding, and other operational tasks with minimal manual intervention. A strong focus was placed on voice command integration, calendar syncing, and task automation to create a frictionless user experience.
Our Solution

Oodles delivered solutions in the following way:

 

  • Developed a conversational AI interface that handles scheduling, cancellations, and shift assignments
  • Integrated smart calendar syncing for clients and caregivers with automated reminders
  • Built a document and compliance management system to auto-track certifications and training
  • Implemented AI-driven email and message handling to automate common communications
  • Added voice assistant support for quick task delegation and status updates
  • Enabled real-time alerts for last-minute changes and urgent needs
  • Delivered a responsive web dashboard for administrative oversight and analytics

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