Technologies Involved:
PYTHON
Project Description

Aqua Networks Limited engaged Oodles to finalize and deploy a Python script that bridges conversations between Intercom and Telegram. The goal was to enable real-time communication where customer messages sent via Intercom would be routed to a Telegram bot for immediate response and engagement. 

Scope Of Work

The client required Oodles to validate and complete a pre-written Python script that integrates the Intercom API with a Telegram bot. The main tasks included reviewing and testing the existing code, launching the bot within a Dockerized environment, and ensuring smooth communication flow between the platforms. The engagement also included provision for resolving additional Python issues in subsequent project phases.

Our Solution

To successfully launch the integration and prepare it for long-term use, Oodles delivered:

  • Reviewed and validated the existing Python codebase for functionality and structure
  • Dockerized the script to ensure containerized, environment-independent deployment
  • Configured and deployed the solution on the client’s preferred infrastructure (DigitalOcean)
  • Enabled seamless message relay from Intercom to Telegram via the bot
  • Added basic logging and error-handling mechanisms for debugging and uptime monitoring
  • Provided handoff documentation for launching and maintaining the bot
  • Initiated support for future enhancements and Python-based automation tasks

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