Share Your Requirements
Excite Panacea
LANCERProject Description
FieldOps SaaS is a multi-tenant, white-labelled ERPNext platform designed to support field operations through web and mobile access. The platform uses a scalable Kubernetes-based architecture with automated tenant provisioning, shared infrastructure services, offline-first mobile sync, integrated billing, monitoring, and secure deployment to support multiple tenants in a controlled and observable environment.
Scope Of Work
Defining and implementing the system architecture for the FieldOps SaaS platform, covering multi-tenant ERPNext deployments, SuperAdmin and Provisioner services, ingress and API gateway setup, and shared infrastructure components such as databases, Redis, message queues, and object storage. It also includes security and compliance measures like TLS enforcement, encryption, role-based access control, vulnerability scanning, and audit processes. Additional scope areas include availability and scaling strategies, observability and monitoring using Prometheus, Grafana, and centralized logging, and backup and disaster recovery processes with scheduled backups, restore testing, and cross-region replication.
Our Solution
The solution delivers a Kubernetes-orchestrated SaaS architecture deployed on a managed cloud environment with defined VPC networking, IAM roles, and secured access. It includes installation of core components such as ingress controllers, cert-manager, External-DNS, monitoring stacks, and secrets management. Shared services like managed PostgreSQL, Redis, message queues, and object storage are configured to support tenant isolation. ERPNext tenant instances, SuperAdmin, and Provisioner services are deployed using Helm charts, supported by CI/CD pipelines for automated builds and deployments. The setup also covers domain automation, tenant provisioning verification, testing, go-live procedures, ongoing monitoring, maintenance, backups, and periodic security and performance reviews.