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Technologies Involved:
MYSQL
Area Of Work: Machine Learning
Project Description

A U.S.-based communication service provider, known for streamlining enterprise telephony, approached Oodles Platform to build a centralized solution that could fetch and display real-time call data using RingCentral APIs. The goal was to minimize manual processes and improve visibility across key operational touchpoints.
Scope Of Work

The client sought Oodles for a system to automatically retrieve RingCentral call logs, structure them in a MySQL database, and visualize the data in a searchable interface. Areas of work included API integration, data mapping, cron job scheduling, and frontend development to support search, sorting, and improved data accessibility.
Our Solution

To meet the client’s needs, a custom solution was built using PHP, the RingCentral SDK, and a MySQL backend. The platform fetches and stores call log data from RingCentral servers through scheduled API calls, which are managed using cron jobs. A tailored frontend was created with HTML, CSS, JavaScript, Bootstrap, and jQuery, with added enhancements for data sorting, filtering, and improved accessibility.

Key Features Implemented:

  • Automated API Integration: Secure data fetch from RingCentral at scheduled intervals.
  • MySQL Database Architecture: Structured storage of incoming data dumps with optimized queries.
  • Frontend Enhancement: HTML/JS-based UI enriched with DataTables and Bootstrap for search, sort, and responsive layouts.
  • Configurable Environment: Seamless setup using Composer and environment-based configuration for smooth deployment.