Expertise

Industries

Partners

FAQ's

aiShare Your Requirements
Home
Home
Our Industries
Project Details

Project Description

MES Solutions sought a real-time support system to streamline internal communication and automate customer query handling. With a growing user base, they needed a reliable chat integration that could scale with their support needs. The project required a smart chatbot interface connected to Rocket.Chat for seamless interaction between users and agents, powered by a robust backend architecture.

Scope Of Work

The client partnered with Oodles to replace fragmented customer conversations with a centralized, automated chat interface. Key objectives included building a conversational frontend, integrating it with Rocket.Chat, and enabling real-time communication with historical data access. The scope covered frontend UI setup, backend integration, live chat routing, database logging, and server deployment.

Our Solution

To meet these requirements, the project team designed and deployed a dual-server architecture using Django for the backend and Rocket.Chat for agent communication.

Key features and services implemented:

  • Chatbot Interface Setup: Developed a dynamic frontend to capture user queries and display guided question flows.
  • Real-Time Routing: Enabled routing of user chats to specific agents via Rocket.Chat based on the department or query type.
  • Backend Development with Django: Built REST APIs to manage conversation logic, handle user input, and relay responses.
  • Data Persistence: Stored all user conversations in a MySQL database for traceability and audit readiness.
  • Conversation History: Integrated features to retrieve past chat logs for both users and agents to ensure continuity.

Related Projects

SecureNow - Web Application

SecureNow specializes in life and general insurance. They offer a platform for users to compare, customize, and purchase insurance policies directly. SecureNow appro

Technologies Involved:

Angular

+1 more

Area of Expertise:

iERP

+5 more

BabyFlix | A Cloud-Based Prenatal Imaging & Ultrasound Sharing Platform

BabyFlix partnered with Oodles to transform its prenatal imaging platform into a seamless digital experience for imaging centers and expecting families. We enhanced

Technologies Involved:

AWS

+3 more

Area of Expertise:

Machine Learning

+4 more

Konfer

Konfer is a unique online tool providing access to research, researchers, and services across UK universities and research institutions. They approached Oodles to en

Technologies Involved:

Angular

+1 more

Area of Expertise:

Computer Vision

+3 more

Wellsite AI

Wellsite™ serves oil and gas operators and service companies, streamlining oilfield operations through automation, application integration and collaboration ac

Technologies Involved:

Angular

+5 more

Area of Expertise:

Machine Learning

+2 more

COVID diagnosis Bot

An AI-powered chatbot was developed for a client to help users assess COVID-19 symptoms through a guided question-and-answer interaction. The client approached Oodle

Technologies Involved:

Chatgpt

+2 more

Area of Expertise:

Chat bot

Neuron Cyber Security

Neuron Cyber Security, a Georgia-based AI solutions provider in surveillance tech, approached Oodles to refine their existing neural network model aimed at improving

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Fast Oil

A US-based software solutions provider, known for enabling digital transformation across legacy systems, partnered with Oodles to modernize a time-sensitive client-s

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Recruitment Bot

The client, an innovative HR solutions provider, focuses on optimizing the recruitment process through technology. Recognizing the need to streamline candidate scree

Technologies Involved:

Angular

+1 more

Area of Expertise:

Machine Learning

+2 more

BIOCALCULUS | A Next-Gen Cardiac Monitoring Platform

Biocalculus partnered with Oodles to build a connected digital ecosystem for its advanced cardiac monitoring solutions. By showcasing its Holter, ELR, and MCOT techn

Technologies Involved:

Android Studio

+7 more

Area of Expertise:

Machine Learning

+4 more

PVD

PV Diagnostics is a leading solar-tech consultancy based in India, specializing in quality control services and diagnostics support for the entire photovoltaic (PV)

Technologies Involved:

Python

+2 more

Area of Expertise:

Machine Learning

+2 more

Node.js Frontend Development

A mid-sized US-based digital services provider, known for streamlining backend operations, partnered with Oodles to build a web-based system for managing interconnec

Technologies Involved:

MySQL

+1 more

Area of Expertise:

Machine Learning

Wellsite

Wellsite Field Service is a comprehensive platform designed for directional drilling, MWD (Measurement While Drilling), and rental tool companies to efficiently mana

Technologies Involved:

MySQL

+1 more

Area of Expertise:

Machine Learning

Innovsol

Oodles partnered with Innovosol aiming to modernize its NLP-powered chatbot framework through a complete rebranding and system upgrade. The client sought to transfor

Technologies Involved:

Django

+3 more

Area of Expertise:

Machine Learning

+3 more

Sikuli: 3

A mid-sized travel service provider, catering to domestic and international bookings, approached Oodles to build a digital platform that could efficiently manage its

Technologies Involved:

MySQL

+1 more

Area of Expertise:

Machine Learning

Autoi AWS Server Setup

The client has approached us with a requirement to create a backend engineer who will be responsible for setting up multiple server instances (3-5) in the AWS cloud.

Technologies Involved:

AWS Lamda

+2 more

Area of Expertise:

Machine Learning

+1 more

i-Infinity Transformations

A personal growth and coaching brand offering focused training sessions approached Oodles to develop a responsive digital platform. The client aimed to help users ac

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Ring Central API Integration

A U.S.-based communication service provider, known for streamlining enterprise telephony, approached Oodles Platform to build a centralized solution that could fetch

Technologies Involved:

MySQL

Area of Expertise:

Machine Learning

Trip Salam

Trip Salam, a growing travel-tech venture, empowers users with curated travel experiences through efficient backend operations. When they approached Oodles, they nee

Technologies Involved:

Machine Learning

+1 more

Area of Expertise:

Machine Learning

Document Classification- Layout LM Custom Dataset

A tech-first enterprise focused on automating document workflows sought an AI-driven solution to classify scanned business documents with high accuracy. They require

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Beautiful Cascais

At Beautiful Cascais, our mission is to foster a strong sense of community and enrich the lives of residents and visitors in Cascais. As a dedicated lifestyle websit

Technologies Involved:

Generative AI

+2 more

Area of Expertise:

Machine Learning

+1 more

Bet.Tech

We partnered with clients on their projects to develop Python APIs that will take their applications to the next level. Our experienced team of Python developers wor

Technologies Involved:

APIs

+2 more

Area of Expertise:

Machine Learning

Viral Nation

Viral Nation, an influencer marketing agency, sought an advanced platform to streamline influencer campaigns and talent management. They needed a system to analyze d

Technologies Involved:

DevOps

+7 more

Area of Expertise:

Machine Learning

+8 more

Novel e-Hailing POC

Novel E-Hailing is a Proof of Concept (POC) app specifically designed for testing and evaluating an algorithm that utilizes a Machine Learning model to address exist

Technologies Involved:

Python

+1 more

Area of Expertise:

Machine Learning

+1 more

Decision Finder 2.0

Decision Finder, a digital-first startup focused on improving everyday decision-making, aimed to offer real-time life advice powered by human insight and adaptive ma

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Remap

Remap is a multi-user web portal built using Python technologies and AWS cloud architecture. The web application caters to both customers and the internal team of th

Technologies Involved:

Angular

+2 more

Area of Expertise:

Machine Learning

+2 more

Remap Technologies

Remap Technologies is a web application that streamlines file-related tasks for customers. Users can request specific files, which the system matches, processes, and

Technologies Involved:

Angular

+1 more

Area of Expertise:

Machine Learning

+2 more

Toosi WhatsApp Chatbot Integration

The chatbot using Amazon Lex and Twilio WhatsApp APIs revolutionizes ticket booking. It allows users to book tickets through WhatsApp using natural language commands

Technologies Involved:

Angular

+4 more

Area of Expertise:

Web Development

+2 more

Neuralwave

NeuralWave is an AI platform that analyzes documents, images, and videos in any format or language, understanding context, sentiments, and nuances while continuously

Technologies Involved:

Django

+3 more

Area of Expertise:

Computer Vision

+6 more

AGILE WORKPLACE STAFFING

Agile Wps, an independent staffing firm, specializes in tailored staffing solutions. They focus on understanding clients’ unique needs to ensure the perfect fi

Technologies Involved:

Chatbot

+2 more

Area of Expertise:

Machine Learning

+1 more

Opttera

Opttera is a revolutionary platform designed to cater to the needs of electric vehicle (EV) owners. Their goal is to provide a convenient solution that helps users l

Technologies Involved:

PostgreSQL

+1 more

Area of Expertise:

IoT Development

+5 more

Shoorah

Shoorah partnered with Oodles to build a next-generation digital wellness platform that delivers personalized mental health experiences for individuals and enterpris

Technologies Involved:

Chatgpt

+2 more

Area of Expertise:

UX/UI Design

+2 more

Fintech AI

Fintech AI delivers a dynamic platform that uses machine learning to detect financial anomalies, helping businesses safeguard data integrity. The client approached O

Technologies Involved:

Python

Area of Expertise:

Machine Learning

DemoGPT - Text to Site Maker

DemoGPT transforms website creation by allowing users to build Streamlit sites through text prompts, making it accessible to all skill levels. The client sought Oodl

Technologies Involved:

DevOps

+3 more

Area of Expertise:

Computer Vision

+4 more

Yield Givers Arbitrage

Yield Givers Arbitrage is a Telegram-based triangular arbitrage bot designed to exploit discrepancies in currency exchange rates across centralized platforms like OK

Technologies Involved:

Python

Area of Expertise:

Chat bot

+1 more

Snapworks

SnapWorks revolutionizes education by enhancing communication between classrooms, teachers, students, and parents, creating seamless collaboration. They sought to en

Technologies Involved:

Django

+2 more

Area of Expertise:

Machine Learning

+4 more

SharpScout

SharpScout, an advanced online tool, utilizes Generative AI to connect research, professionals, and services across various sectors. To enhance its platform, SharpSc

Technologies Involved:

Amazon Cloud (ELB

+9 more

Area of Expertise:

Machine Learning

+3 more

OmniDimension

The client specializes in creating innovative solutions for the restaurant industry, focusing on improving operational efficiency through automation. They approached

Technologies Involved:

LangChain

+1 more

Area of Expertise:

Chat bot

+2 more

E-commerce OCR

The client specializes in capturing and analyzing user activity across diverse websites, including e-commerce, informational, and entertainment platforms. Their goal

Technologies Involved:

Chatgpt

+4 more

Area of Expertise:

E Commerce Development

+2 more

GCG Excel Tool

The client specializes in innovative solutions for data extraction and processing. They sought to enhance their capabilities by developing a system to upload PDFs an

Technologies Involved:

Python

Area of Expertise:

Computer Vision

+1 more

Digital U3

Digital U3 is a platform designed to unlock business potential through integrated AI and IoT technology, transforming complex data into actionable insights. When the

Technologies Involved:

Python

Area of Expertise:

Chat bot

CGAI AI Assistant

CGAI is a smart, AI-powered assistant designed to revolutionize homecare management. Built to support care providers, it automates and simplifies daily operations

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Engagement Predictor

A fast-growing digital marketing agency specializing in social media strategies aimed to improve post engagement and content performance. To stay competitive, they n

Technologies Involved:

Python

Area of Expertise:

Machine Learning

KT Bot Web App

KT Bot is an AI-driven Retrieval-Augmented Generation (RAG) application that delivers accurate and context-aware responses. The bot utilizes an internal knowledge ba

Technologies Involved:

Python

Area of Expertise:

Web Development

+1 more

GS Accountancy Chatbot

GS Accountancy, a professional services firm specializing in tax and financial consulting, sought a smarter way to handle routine client queries. They needed an inte

Technologies Involved:

Python

Area of Expertise:

Chat bot

Smart-Aleck

Smart-Aleck is an AI-based legal assistant designed to help users navigate Georgia law. The application leverages a combination of retrieval and generation technique

Technologies Involved:

Python

+1 more

Area of Expertise:

Web Development

+1 more

Story Lego

Story Lego, a creative digital platform empowering content designers and storytellers, sought a fast-track development setup to streamline its tech stack. As the pla

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Machine learning GAN

The Machine Learning GAN project focused on developing a robust system for classifying time series medical data, denoising datasets using GANs, and ensuring model ad

Technologies Involved:

Python

Area of Expertise:

Machine Learning

YAQEEN

YAQEEN, a growing digital learning platform, focuses on delivering streamlined educational experiences through intuitive interfaces. The client required a consistent

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Virtual demo bot

Virtual Demo Bot is an AI assistant for digital sales meetings and product demos. It enables link sharing, WebRTC video calls, and real-time interaction via chatbot

Technologies Involved:

Python

Area of Expertise:

Machine Learning

DataDock LLC

DataDock LLC required an advanced Generative AI solution to develop, deploy, and optimize AI models for text, image, and audio generation. The objective was to creat

Technologies Involved:

Python

Area of Expertise:

Machine Learning

AI consultant & developer

A long-term AI collaboration focused on building and evolving smart tools to streamline operations, enhance decision-making, reduce manual effort, and uncover insigh

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Pluto AI

Pluto AI, a digital marketing technology client approached Oodles to develop an AI-powered advertising management platform for automating campaign creation, optimiza

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Prodex AI

A crypto-focused fintech startup, Prodex AI, aiming to revolutionize the investment landscape, approached Oodles to create an AI-powered platform designed to simplif

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Technical Proposal For Infrastructure Monitoring

This AI-powered infrastructure monitoring platform leverages machine learning to detect anomalies, predict equipment failures, and improve operational visibility. De

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Futureagi

Futureagi is a GenAI platform that empowers developers to build, evaluate, and optimize LLM-powered applications 10x faster, without relying on Human-in-the-Loop or

Technologies Involved:

Python

+1 more

Area of Expertise:

Machine Learning

Classroom-Evaluation-Bridge

An edtech platform empowering remote classrooms sought to streamline assignment evaluations using real-time Google integrations. With growing user volume and a need

Technologies Involved:

Python

Area of Expertise:

Machine Learning

RAG Bot POC

A knowledge-centric enterprise named Stratus Edge working in the Oracle ecosystem approached Oodles Platform to streamline access to critical product information. Th

Technologies Involved:

Python

Area of Expertise:

Chat bot

Unlimit

A financial services consultant focused on anti-money laundering (AML) compliance partnered with the Oodles platform to build an AI-powered risk detection framework.

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Stock Data Management

A prominent financial services provider, known for its innovative approach to market analysis, sought a solution to manage and analyze real-time stock data. They nee

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Closerxpert.ai

CloserXpert is an AI-powered sales platform designed to improve sales performance through training, real-time assistance, and intelligent automation. Oodles designed

Technologies Involved:

Python

+1 more

Area of Expertise:

Machine Learning

+1 more

ZARN

An emerging edtech startup aimed at transforming test preparation through gamification and AI approached Oodles for a scalable and interactive solution. The client w

Technologies Involved:

Python

Area of Expertise:

Machine Learning

AI Training Pipeline Development

P2P_AI, a digital media innovation firm focused on reshaping how Nigerians engage with news, approached Oodles for a solution that could automate the process of turn

Technologies Involved:

Python

Area of Expertise:

Machine Learning

AutoGrade

An EdTech innovator sought an AI-driven solution to revolutionize student evaluation. Their goal was to eliminate manual bias, ensure fairness, and accelerate assess

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Langit.ai

Langit, a startup aiming to simplify website creation through AI, set out to build an intelligent, scalable web builder platform. Focused on automating content gener

Technologies Involved:

Python

Area of Expertise:

Machine Learning

AI Real Estate App

A Switzerland-based real estate intelligence firm, specializing in market-driven property insights, sought to accelerate how properties are scouted, ranked, and vali

Technologies Involved:

Node.js

+2 more

Area of Expertise:

Machine Learning

Bathlink

Bathlink, a premium bathroom fittings manufacturer, is known for blending aesthetics with function across global markets. They approached Oodles to eliminate invento

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Bluewater Marketing

Bluewater Marketing, a U.S.-based firm specializing in campaign-level analytics and performance insights, aimed to optimize large-scale data processing for better de

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Carrie AI

A leading consumer products company focused on automation approached Oodles to develop intelligent AI Agents to enhance operational efficiency and customer engagemen

Technologies Involved:

Python

Area of Expertise:

Machine Learning

GHSRK AI

GHSRK AI, focused on building intelligent conversational platforms, aimed to create a feature-rich chatbot solution integrated with multiple AI models. The requireme

Technologies Involved:

Python

Area of Expertise:

Machine Learning

BRYANVERSE

BRYANVERSE, a US-based AI startup focused on rapid MVP development for tech founders, needed an automated system to convert idea prompts into deployable MVPs. The cl

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Fundsprout AI

Fundsprout.ai, a grant management platform designed for non-profits and community organizations, approached Oodles to simplify grant discovery and application workfl

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Kinly

Kinly is a parenting app that helps parents track their child's emotions and behavior. It allows logging of emotional states, daily activities, sleep, and eating cyc

Technologies Involved:

Django

+2 more

Area of Expertise:

Machine Learning

+1 more

Trident Marine

Trident Marine, a marine service provider offering fleet-based travel experiences, aimed to digitize its boat operations to improve maintenance efficiency and servic

Technologies Involved:

Python

+2 more

Area of Expertise:

Machine Learning

+1 more

Studency- Scrappy

Studency, a forward-thinking EdTech organization specializing in recruitment automation for training centers and schools partnered with Oodles to create a web-based

Technologies Involved:

Python

Area of Expertise:

Machine Learning

GHL Chatbot Implementation

A fast-scaling US-based SaaS provider in the marketing automation space aimed to enhance client engagement through conversational AI. The client approached the Oodle

Technologies Involved:

Node.js

+2 more

Area of Expertise:

Chat bot

PV EUROSOLUTION

PV EUROSOLUTION required a streamlined solution to eliminate manual invoice processing and reduce errors across financial workflows. The objective was to build an au

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Vimigo

Vimigo, a Malaysia-based innovation agency focused on AI-powered solutions approached the platform to explore advanced development partnerships. To assess technical

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Project You

PROJECT YOU, a UK-based food-tech startup, set out to streamline takeaway order handling through voice automation. With a growing market of phone-in orders, the clie

Technologies Involved:

Python

Area of Expertise:

Chat bot

Finest Travel AFRICA

Finest Travel AFRICA, a luxury B2B travel company, specializes in curated tours across Africa and Europe for a high-end clientele. With growing operations, the firm

Technologies Involved:

Python

Area of Expertise:

Machine Learning

UAIM.ai

UAIM.ai is an AI-powered education platform delivering personalized learning, intelligent assessments, and actionable insights. Oodles built a scalable system that t

Technologies Involved:

AWS

+4 more

Area of Expertise:

UX/UI Design

+2 more

Turbo Marketing LLC

Turbo Marketing LLC, a US-based sales and marketing firm sought to optimize content workflows by improving an AI-driven text refinement tool. The client needed a rel

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Photon Interactive

An IT organisation sought to enhance an existing Progressive Web App (PWA) used for managing structured data and associated media assets. The requirement focused on

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Arosys Technologies Pvt Ltd

Arosys Technologies, a data-driven enterprise, focused on maintaining reliable customer records, approached Oodles to improve data integrity by filtering spam and fr

Technologies Involved:

Python

+1 more

Area of Expertise:

Machine Learning

Aumi Care

A remote-first startup dedicated to workplace engagement approached Oodles for a privacy-first check-in solution within Slack. The client sought a scale-ready MVP th

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Strathwell

Renzaire Group, a product team developing an AI-powered application approached Oodles to refine their prototype with advanced AI capabilities and seamless Google ser

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Elderly AI

VAPI.ai, an AI-powered elderly care platform, delivers voice-enabled interactions, caregiver dashboards, and real-time health alerts. The client nee

Technologies Involved:

Python

Area of Expertise:

Chat bot

+3 more

Grace App

Grace is an AI-powered counseling platform with mobile and web interfaces. Oodles built a secure, scalable system with AI-driven chat, document management, and subsc

Technologies Involved:

Django

+2 more

Area of Expertise:

Machine Learning

Teleshop Ltd.

The client engaged Oodles to build an advanced LLM-based orchestration system designed to automate end-to-end sourcing workflows. The solution leverages a local LLM

Technologies Involved:

Python

Area of Expertise:

Machine Learning

GDPR-Soft

GDPR Soft approached Oodles to develop an AI-powered privacy and compliance management platform for streamlining GDPR, DPDPA, DPIA, LIA, ROPA, incident management, a

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Bolt Bot | Mortgage Document Intelligence Platform

Bolt Bolt is an AI-powered mortgage underwriting workflow that automates the ingestion, analysis, and retrieval of lender documents. Oodles built an end-to-end syste

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Employee Onboarding Automation System

Employee Onboarding Automation System is a fully automated platform built by Oodles to streamline the entire onboarding lifecycle. It integrates DocuSign, background

Technologies Involved:

Python

Area of Expertise:

Machine Learning

Kibo Labs

Kibo Labs, a technology startup focused on AI-driven communication solutions partnered with Oodles to build a scalable Voice Agent as a Service (VAaaS) SaaS platform

Technologies Involved:

Python

+2 more

Area of Expertise:

Machine Learning

+1 more

Diadem AI

Diadem AI, a digital solution focused on AI-driven automation, aimed to enhance an AI assistant built on OpenAI, Pinecone, and Bubble. The requirement was to improve

Technologies Involved:

Python

Area of Expertise:

Chat bot

Ready to Build With an AI-Powered Engineering Partner?

We get started in minutes. No commitment required.

500+

Projects Delivered

300+

Technologies

17+

Years of Trust

© Copyright 2009-2026 Oodles Technologies. All Rights Reserved.