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Finest Travel AFRICA
LANCERProject Description
Finest Travel AFRICA, a luxury B2B travel company, specializes in curated tours across Africa and Europe for a high-end clientele. With growing operations, the firm approached Oodles to eliminate manual redundancies in trip planning and improve internal workflows using AI. The requirement centered around streamlining internal sales processes and elevating the customer journey through intelligent automation.
Scope Of Work
The client sought Oodles for the inefficiencies caused by repetitive data entry, manual sales quotes, and disjointed communication. They needed AI-enabled support to simplify trip design, automate pricing, and seamlessly populate CRM workflows. The project focused on internal sales automation and refining the customer journey through AI integrations, CRM syncing, and process optimization.
Our Solution
To solve the client's operational challenges, a strategic AI-first automation model was deployed across multiple customer touchpoints and backend systems.
Key Implementations:
- AI-Powered Trip Design Automation: Automatically transformed design inputs into editable quote sheets, reducing manual steps by the sales and design teams.
- Dynamic Pricing Engine: Enabled real-time generation of pricing sheets by integrating AI into Excel-based workflows—removing the need for repetitive calculations.
- CRM Auto-Sync via Odoo: Integrated AI-driven connectors to populate client data directly into Odoo CRM modules, eliminating duplicate data entry.
- n8n-Based Workflow Orchestration: Used n8n to build modular, low-code automations for managing event triggers, data syncing, and task coordination across Excel, email, and Odoo—enabling faster scaling without increasing developer overhead.