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A scalable AI automation solution designed for local service businesses, starting with moving companies, to streamline customer interactions across channels. The client required a unified AI agent capable of handling lead qualification, quoting, booking, and follow-ups through SMS, voice, and web chat using a centralized intelligence system.
The client sought Oodles for building a multi-channel AI agent integrating SMS (Twilio), voice (Vapi), and website chat via webhooks, orchestrated through Make.com. It included message routing, FAQ handling, lead capture, quoting, booking sync, CRM integration, follow-ups, missed-call handling, rescheduling, human handoff, logging, retries, analytics, and multi-client configuration.
This solution enables scalable, automated customer engagement while simplifying onboarding and operations for multiple service-based businesses.

Oodles partnered with Innovosol aiming to modernize its NLP-powered chatbot framework through a complete rebranding and system upgrade. The client sought to transfor
Technologies Involved:
Django
+3 more
Area of Expertise:
Machine Learning
+3 more

Viral Nation, an influencer marketing agency, sought an advanced platform to streamline influencer campaigns and talent management. They needed a system to analyze d
Technologies Involved:
DevOps
+7 more
Area of Expertise:
Machine Learning
+8 more